Tiger Holidays · Contact
Contact Us
We are here to help — before you book, while you are away and after you get home. Email us at [email protected] and a member of the Tiger Holidays team will come back to you.
How to Reach Us
General Information
[email protected]Existing Bookings
[email protected]Please quote your booking reference.
Including your booking reference in the subject line of an email lets us find your holiday straight away and reply faster.
Company Information
Tiger Holidays is a trading style and online sales website of PAXIMUM UK LTD and is not a separate legal entity.
For flight-inclusive packages identified as ATOL protected, PAXIMUM UK LTD acts as an authorised agent for CARIA HOLIDAYS LTD. CARIA HOLIDAYS LTD is the organiser and protecting ATOL holder for those packages and holds ATOL 11211.
Website operator
PAXIMUM UK LTD, Company No. 12357513
Package organiser / ATOL holder
CARIA HOLIDAYS LTD, Company No. 09913824, ATOL 11211
Registered office (both companies)
12 Savoy Parade, Southbury Road, Enfield, Middlesex, England, EN1 1RT
Our Company Information page sets out the operating structure, registered details and payment arrangements in full.
Good to Know
Financial Protection
Qualifying flight-inclusive package holidays booked through Tiger Holidays are financially protected under the ATOL scheme through CARIA HOLIDAYS LTD, ATOL 11211. Our ATOL and Financial Protection page sets out what the protection covers and what your ATOL Certificate means.
If You Need Help While You Are Away
If something needs our attention while you are travelling, email [email protected] with your booking reference and your resort or hotel name. Raising an issue while you are still in resort also matters if you want to take it further afterwards, so please do not wait until you are home.
Making a Complaint
If something has gone wrong, our complaints procedure explains how to raise it and what happens next. Please read it before writing to us — it tells you what information to include so we can look into your case straight away.
Before You Write to Us
Many questions about booking, payments, baggage, passports and entry requirements are already answered on our frequently asked questions page. It is usually the quickest way to get an answer outside office hours.
Media and Trade Enquiries
For press, commercial and trade enquiries, please write to one of the addresses below and mark your message for the attention of the commercial team.
Travel Advice & Safety
Before you travel, check your government's latest advice on health, safety, local laws and entry requirements for your destination on the official travel advisory website.
ATOL Protected
Your peace of mind matters to us. Every flight-inclusive holiday booked through this website is financially protected under the ATOL scheme, so your money and your trip home are always covered.
Why Book With Us
From price-match guarantees to flexible, low-deposit bookings, we're committed to making your next holiday easy, affordable and worry-free. See all our guarantees.